Last updated: June 10, 2023
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Company (referred to as either "the company," "we," "us," or "our" in this Agreement) refers to ServiceMaster of Charlottesville.
Country refers to: United States
Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website among its many uses.
Data Controller, refers to the company as the legal person who, alone or jointly with others, determines the purposes and means of processing Personal Data.
Device means any device that can access the service, such as a computer, a cellphone, or a digital tablet.
Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, particularly the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites.
Facebook Page is a public profile named ServiceMaster of Charlottesville specifically created by the company on the Facebook social network, accessible from https://www.facebook.com/ServiceMaster-Restore-1863999793824948.
Personal Data is any information that relates to an identified or identifiable individual.
Sale, means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal information to another business or a third party for monetary or other valuable consideration.
Service refers to any build projects, tutorials, advice, downloads, digital products, or any other services.
Service Provider means any natural or legal person who processes the data on behalf of the company. It refers to third-party companies or individuals employed by the company to facilitate the website, to provide the website on behalf of ServiceMaster of Charlottesville, to perform services related to the website, or to assist the company in analyzing how the website is used.
Usage Data refers to data collected automatically, either generated by the use of the website or from the website infrastructure itself (for example, the duration of a page visit).
Website refers to servicemasterofcharlottesville.com, accessible from https://www.servicemasterofcharlottesville.com.
You refers to the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable. You can be referred to as the Data Subject or as the "user" as you are the individual using the service.
Collecting and Using Your Personal Data
Types of Data Collected
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
Usage Data is collected automatically when using the service.
Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit our website or access the website through a mobile device.
Tracking Technologies and Cookies
Web Beacons. Certain sections of our website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Type: Persistent Cookies
Administered by: Us
Purpose: These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website.
Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These cookies are used to track information about traffic to servicemasterofcharlottesville.com and how users use the website. The information gathered via these cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the website. We may also use these cookies to test new pages, features, or new functionality of the website to see how our users react to them.
Use of Your Personal Data
The company may use personal data for the following purposes:
To provide and maintain our website, including monitoring the usage of our website.
To manage your account: to manage your registration as a user of the website. The personal data you provide can give you access to different functionalities of the website that are available to you as a registered user.
For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with ServiceMaster of Charlottesville through the website.
To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or enquired about unless you have opted not to receive such information.
To manage your requests: To attend to and manage your requests to us.
For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as an ongoing concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our website users is among the assets transferred.
For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our website, products, services, marketing, and your experience.
We may share your personal information in the following situations:
With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our website, for payment processing, to contact you.
For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of ServiceMaster of Charlottesville assets, financing, or acquisition of all or a portion of our business to another company.
With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
With other users: when you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With your consent: We may disclose your personal information for any other purpose with your consent.
Retention of Your Personal Data
We will also retain usage data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve the functionality of our website or we are legally obligated to retain this data for longer periods.
Transfer of Your Personal Data
Your information, including personal data, is processed at the company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
Delete Your Personal Data
You have the right to delete or request that we assist in deleting the personal data that we have collected about you.
Our website may give you the ability to delete certain information about you from within our website.
You may update, amend, or delete your information at any time by signing in to your account if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.
Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Other legal requirements
We may disclose your personal data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of ServiceMaster of Charlottesville
Prevent or investigate possible wrongdoing in connection with the website
Protect the personal safety of users of the website or the public
Protect against legal liability
Security of Your Personal Data
The security of your personal data is important to ServiceMaster of Charlottesville, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
The service providers we use may have access to your personal data. These third-party vendors collect, store, use, process, and transfer information about your activity on our website in accordance with their privacy policies.
We may use third-party service providers to monitor and analyze the use of our website.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
We may use your personal data to contact you with newsletters, marketing or promotional materials, and other information that may interest you. You may opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
We may provide paid products and/or services within the website. In that case, we may use third-party services for payment processing (e.g. payment processors).
Usage, Performance, and Miscellaneous
We may use third-party service providers to provide better improvement of our website.
Data Controller for the Facebook Page
We are the Data Controller of your personal data collected while using the website. As an operator of the Facebook Page https://www.facebook.com/ServiceMaster-Restore-1863999793824948, ServiceMaster of Charlottesville and the operator of the social network Facebook are Joint Controllers.
ServiceMaster of Charlottesville has entered into agreements with Facebook that define the terms for use of the Facebook Page, among other things. These terms are mostly based on the Facebook Terms of Service: https://www.facebook.com/terms.php.
We use the Facebook Insights function in connection with the operation of the Facebook Page in order to obtain anonymized statistical data about our users. For this purpose, Facebook places a cookie on the user's device visiting our Facebook Page. Each cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.
Facebook receives, records, and processes the information stored in the cookie, especially when the user visits the Facebook website, websites that are provided by other members of the Facebook Page, and websites by other companies that use Facebook services.
Our website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.
Links to Other Websites
ServiceMaster of Charlottesville
1317 Carlton Ave, Suite 200 Charlottesville, VA 22902 United States